General

Merging Trailhead Accounts

Great news! We've released a self-merging tool so you no longer need to contact support to request an account merge. Find instructions for this new self-merge flow here.

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Trailhead Maintenance FAQs: August 17, 2016 5:00pm-7:00pm PST

What is Team Trailhead cooking up during this planned maintenance? Trailhead is moving from its current domain (developer.salesforce.com/trailhead) to its new permanent home - trailhead.salesforce.com. Nothin...

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Trailhead Profile, Signup, & Login FAQ

Login/Signup 1. How do I sign up for Trailhead? First-time users can click the green “Sign up” button the top right corner of Trailhead's menu bar. You’ll have three options to create your Trailhead acco...

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Find the username and password for your Trailhead Playground

A Trailhead Playground is your personal environment in which to learn and complete Trailhead challenges. Trailhead manages the access to your Trailhead Playground and you usually never have to worry about loggi...

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Hands-On Org Access Issue

IMPORTANT If you just received the error message pictured below, please wait a couple minutes and try to check the challenge again. Sometimes our trailbots get queued, and the issue magically goes away. If you...

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Installing a package or app to complete a Trailhead challenge

Some challenges in Trailhead require you to install an unmanaged package or an app from AppExchange. If you have trouble installing the package or app, follow these steps. This procedure makes sure that you ins...

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How to Switch Between Lightning Experience and Salesforce Classic

Salesforce has two user experiences: Lightning Experience and Salesforce Classic. Starting on February 14, 2017, new Trailhead Playgrounds, Developer Editions, and Admin Playgrounds will default to Lightning ...

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Trailhead Browser Support

Many trailblazers and their respective organizations ask about which browsers and mobile devices Trailhead supports. As a general rule, the Trailhead application can run on any computer with an internet connec...

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How to Sign Up for Trailhead with a Developer Edition

Introduction The most efficient way to sign up for Trailhead is using a social account or your Salesforce login. However, if you don't want to use either of those, you can sign up with a free Salesforce Develo...

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Locked out of your Trailhead Playground

Introduction There are a few ways you may get locked out of your Trailhead Playground. This article covers (1) forgetting a password and (2) enabling My Domain. Forgot My Password If you're trying to log in...

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